Food Lion Complaints and Reviews

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Food Lion
Main address: Attn: Customer Relations 28145-1330 Salisbury NC
1-800-210-9569, , http://apps.foodlion.com/CustomerRelations/default.aspx
  • 88+3 mobile complaints
  • $4.5K claimed losses
  • $50 average
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  • Nov 18
  • Food Stores
  • Flowery Branch, Georgia
  • Employee
  • 11

To all the Food Lion customers out there: Please realize that there is only so much that an employee can do about all of your complaints. I have seen so many employees get cussed out over things that they cannot control. There are policies and procedures that they have to follow whether they agree with them or not...they need their jobs too. Do you honestly think the employee deserves to deal... Read more

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  • Nov 15
  • Food Stores
  • Oak Island, North Carolina
  • Green Beans
  • 13

This is not a bad review,because I think our little store {#2114 in Oak Island N.C.} is great,employees are great. the only thing I have a complaint about is they have taken House Autry medium white plain meal and Allen italian green beans ,off the shelf since they remolded. The green beans look like they are bits and pieces sort like scraps,different colors like they had been processed at... Read more

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  • Nov 06
  • Food Stores
  • Ground Beef
  • 26

Visited Rocky Mount Goldrock location with Raincheck for ground beef.Store Mgr refused to accept and told me that rainchecks are only accepted at the store where issued. I new it was a lie so I called the other store. The mgrs at both stores apologized for confusion and offered a Gift Card to show his error as well as being a valued customer.As of today, I have tried numerous times to contact... Read more

Was this review helpful? 0 1

went in for a promotion spending 40 dollars only to not have the cashier give me the promotion coupon. awful employees come from poorly managed stores. Add comment

     

  • Oct 11
  • Food Stores
  • Rude Employee
  • 79

At 4pm today 10/11/2014, I went into the food lion store #2644 at 8024 Augusta Rd. Piedmont S C. I visit this store at least once each day..almost every employee knows me by name.I had chosen a few items from meat dept.,, then continued on to finish my shopping.I stoppped at the end cap at the front of the store of an isle when the meat market worker verrrrrry loudly asked me if I planned to pay... Read more

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  • Sep 19
  • Food Stores
  • Food Packages
  • 53

Hello, I agree with you wanting smaller packages for smaller families. I just wanted to let you know that you do not have to buy the whole bags of grapes, you are more them welcomed to get the amount of grapes you need and put them in a produce bag and the cashier will weigh them when you checkout. Also in the deli you can get rolls and bread in smaller sizes. As far as customer service; Food... Read more

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  • Aug 27
  • Food
  • Package Size
  • 54

I live in Sunset Beach, NC, which is basically a retirement community. This is true of several communities along the coast and in the lower hills of western NC. Many - a fairly high percentage - of the residences have only two persons in them. When we go to shop, in your stores, we can only get a large size package of whatever. For instance, today, I wanted to get dinner rolls; all I could... Read more

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  • Aug 25
  • Food Stores
  • Durham, North Carolina
  • Unprofessional Employees
  • 79

Product quality and service complaint: From the very start, when I registered for an MVP card online and never got it in the mail, this store has disappointed us. When I asked about my card, the employee got rude and said she'd never heard of being able to sign up online, and did not deal with the issue of my not receiving my card. Then, I was overcharged for plums (charged the wrong rate per... Read more

Was this review helpful? 0 1

I am complaining about the fact that food lion on harden street here in columbia got rid of a wonderful and well respected young man by the name Cornelius that gave every costumer wonderful service with lots of respect he need to be given his job back Add comment

     

  • Aug 03
  • Food Stores
  • Crabmeat Can
  • 1
  • 1
  • 100

I was trying to purchase a can of $12.99 crabmeat which I had done on a regular. Have been getting on sale for 8.99.They never put this can of crabmeat on the floor, always have to ask for it from the back. This particular day the employee hands it to another employee and said it has to be walked to sales clerk because of theft. I felt insulted and humiliated standing there in an officer's... Read more

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