Anonymous
map-marker Collinsville, Virginia

Bad management

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I was shopping in the Food Lion store at Leatherwood crossing Monday around 3:15 when I heard the deli manager talking very hateful to the older lady that works there. Not the first time I’ve heard her talking hateful to someone. Very unprofessional. The older lady has added a lot to the deli and I will miss seeing her but I won’t come in there as long as that manager is in there. I will be going to Brookdale from now on.
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Reason of review:
Bad management
Anonymous
map-marker Raleigh, North Carolina

Pork Chops smell bad

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I have purchased pork chops from Food Lion at least four times this year and each time, they have smelled like ammonia or they smelled sour, so I ended up throwing them away. Initially, I thought they had spoiled in my refridge, but with the last purchase, I immediately (same day) opened them and was disgusted by the odor. Today, I purchased pork chops from a different chain (not Food Lion) and they didn't have a smell.
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Hal E
map-marker Lexington, North Carolina

Shop and earn

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Called customer sevrvice and reported items on recent ticket not counted on shop and earn totals. They admitted that should have counted and I had completed. All steps to qualify but not corrected after two weeks. Very disappointed .. Spent over $350.00 this month(June 2019)
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Leen Vxy
map-marker Hampton, Virginia

123 e newmarket

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Never has items from sale adds staff is rude rotten out dated items on shelf . Manger dose not care blames food lion. For problems.will never step foot in another food lion. Meat dept. Will not help.
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Riot Pss
map-marker Township 1 Charlotte, North Carolina

Fraudulent charges made using my card information @ store number #617

On June 17th charges were made 2 my account. I live & work in Philadelphia.
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ROSEANNA M
map-marker North Charleston, South Carolina

Inedible meat

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Bought a chuck steak and I know you get what you pay for but couldn’t even get one bite so much gristle even my dog had a difficult time eating it UNBELIEVABLE
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Reason of review:
Bad quality
2 comments
Guest

Yes their meat has gone downhill, especially cheap chicken and pork chops. I also had bad steak recently.

Waste of time and money. More expensive chicken is better but sells out fast.

Catamount
reply icon Replying to comment of Guest-1736590

Food Lion's meats have always been downhill. Why pay extra high prices for crap?

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Anonymous

Several times we have purchased steaks from Food Lion and after this last episode with two porterhouse steak that could not be cut with a serrated steak knive.

Our store in Delmar, DE consistently sells top quality beef steaks that are to tough to cut into and impossible to eat. We have thrown out the last two porterhouse steaks and never will buy another meat product from Food Lion. Have also tried to sent a similar message to your customer support, but not sure it was sent...BYE FOREVER
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Anonymous
map-marker Cashiers, North Carolina

Sport food

My name is Arthur Brooks I visit the Food Lion on Tuckaseegee at 730 I bought some chili 3 cans and it was spoiled I ate some contact me 980 677 **** I called 9 59 they did not answer the phone the store closes at 10 I'm not very happy with that
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Kelly E Zoo

Health & Sanitation, Security.

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Food Lion 6430 W. Sugar Creek Rd. Charlotte, NC. 28269 Issue/Complaint: 1) Food Handling/Meat Dept. workers aren't supplied with provided Food Lion gloves to do their jobs. (It would be sanitary if sets of gloves were given to employees. Ex. neon orange- to clean with, blue- meat handling, like hamburger, steaks, and other raw meat. 2) Security isn't cracking down (approaching and letting people know) that loud talking with undesirable fowl or rude/offensive language, be it on cell phone or loudness in the store isn't acceptable there. Kids were running freely in the store and 2 adult older ladies were on their cell phones talking very loud about *n*gg* word. As a local area community resident, I hope that Food Lion tightens up on things to ward off certain ignorance to keep the store decent to make other customers feel its nice and a safe place to shop because no worker or customer appreciates this. Health & Sanitation with provided gloves should be automatic. As of right now, workers have to buy their own gloves. Nobody is monitoring that the same gloves are being worn to clean and handle meat. To make Food Lion exceptional... a requirement of the series of Hepatitis shots for meat/food handlers would be great!!!
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Reason of review:
Bad quality
Rose B Kly

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Verified Reviewer

Food Lion Brand Quart (32 Ounces) of Light Cream, price Jacked up $2.00

I always go to Food Lion buy 3 Quarts of Light Cream (Food Lion Brand) . The cost has always been $1.99 per Quart. I bought some today & the price was $3.99 per quart. Clerk showed me the tag. I believe this is a Typo, Costco & Sams Club wants $1.99 for one Quart. McKays Grocery Store 1 mile down Road wants $2.89 for a Name Brand Quart. The Price Jumped $2.00 per Quart. Please investigate & respond. Food Lion I went to is located in Charlotte Hall, Maryland on Route #5. Thank you
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Ellora Ncj
map-marker Gastonia, North Carolina

Had my trailer towed from your yard trying to find out who towed it so i could retrieve it

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I was at your distribution center for a delivery i got there at 3:30 pm i had 3 hours including my personal conveyance hour i realized it was about to be 8 pm i went to the check in window i was told they weren't done it me yet i asked if i could use the bathroom i was told there's no public bathroom knowing I was out of hours i left to the truck stop came back this morning and was tolf by security guard that my trailer was towed but they dont know who towed it my dispatcher and been calling all local towing companies and nobody that we called has towed it i called the local police department to file a report all we need is to know who towed it this all happened on 1/10/2019 thank you
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Roberto Nxz

My purse was lost at your store

Yes i tried bur nobody was able to gelo
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Anonymous

Buy 5 Save 5 mix & match any 5

A promotion thats been goung on at Food Lion for quire a while is the "Buy 5 save 5 mix & match any 5" promotion. I bought 5 separate items, but did not get the $5 credit for the 5 items. I called them and was told to come collect the $5. The person didnt appear to be surprised. I wonder how many people did not get the $5 credit and did not notice. What a scam. Law enforcement need to investigate this.
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Reason of review:
Problems with payment
2 comments
Kayana Fkv

Law enforcement cannot do a thing. They are not breaking an laws.

7032316255

Yes

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Barbara S Oeg
map-marker Greensboro, North Carolina

Management

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I have been going to the Food Lion now for the past 30 years. Love to shop at the store on West Market St.

in Greensboro, N.C. store #1434. Management was changed about 3 months ago now it has gone down till it is not the same place. You have a manager that you may see or not .If you do he does not speak when you walk by, the shelf are half full.I went today to get Food Lion hamburger buns.

No Food Lion bread when ask about some was told by a stock person that they were not on the truck. If management does not make the order than sure it is not going to be on the truck.

This person that is in management does not need to manage a store of this size. Hope you can get a good one back in the store, before it gets any more worse

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Pros:
  • Location and been going there for years
Cons:
  • Poor management
Reason of review:
Poor customer service
1 comment
Guest

Have said all I need to at this. No more comment's at this time.

Kaliyah Ceo
map-marker Hinesville, Georgia

Speak to a supervisor

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Manager refused to follow policy on my return on dog food and raised her voice it was very embarrassing for me and I'm very dissatisfied and a little tramtized by this incident and need to speak with somebody asap
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Reason of review:
Poor customer service
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