Deangelo Lkn
map-marker Rock Hill, South Carolina

Personal property was stolen out of Food Lion.

12/24/2018 1:19 pm I left my wallet at the Western Union counter. A customer behind me pick it up and left the store with it. Police was called and the video was viewed. The store manager says it was all caught on tape but has changed her story as to who took it. Im confused and i need help. I want to make a request to see the video. Please help me.
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Reason of review:
Poor customer service
M n Puf
map-marker Suffolk, Virginia

A couple of things.....

I’ve been shopping at the food lion in carrollton Va3years now I’m trying to understand why ? Did you take some handicapped parking spaces to make it easier for to go shopping.

It’s bad enough we don’t have many space at any of your food chains there are more than six individuals that need these parking spaces. Now I go get chicken it was soggy I take it back I was given my money back plus more chicken. Then the lady that works in the deli didn’t know I was behind her as she was getting lottery tickets out the machine. She goes on to say to another customer *** if she wants her chicken cooked right she should go back there an cook it her Dam self......

then I go in another day after paying for my groceries I asked for my stuff to be put in bags she said we don’t have many bags I thought you would carry yours out since you don’t have many small items plus we are short on bags . Then she says she was saving them for the people who need them.....

so I’m guessing I didn’t just pay for mine an don’t need bags .... I can go on with more stories about this store an a lot of the nasty service

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Reason of review:
Poor customer service
Paula M Sse
map-marker Clinton, North Carolina

Food Lion Gift Cards

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I just left the Clinton, NC Food Lion. I really like to shop there but the real reason I went tonight was to buy a gift card for someone who has been flooded out in our area. I had a basket full of food and went to the counter and asked for a gift card for Food Lion. The cashier told me it was too late for them to process a gift card for me. It was 9:30 PM. I asked if I could purchase ANY gift card and they said NO. I had to leave FL and travel across town to Walmart where I could have gone to in the first place to get a gift card and groceries. I was TICKED!!
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Elmer G Uyj
map-marker Hinesville, Georgia

NO PRICES on items

Food Lion - NO PRICES on items

Nobody Knows why FOOD LION does NOT put Price on items.

Sever different isles and all the same at least 50% of the items stocked on the shelves had NO PRICE .

I asked the Store Clerks WHY NO PRICES on items and they just give you a BLANK STARE. maybe they cannot Understand why all the Other Stores put Price Tags on their items EXCEPT FOOD LION I asked the Manage and She said ,,No COMPRENDO ad did not speak English ..We don't even have Price Tags on items and Nobody buys our food lion crap anyway so why put on prices

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Loss:
$50
Reason of review:
Pricing issue

Preferred solution: Let the company propose a solution

1 comment
Guest

"If you have to ask how much it is, you can't afford it"

Resolved
Wendy D Lhy
map-marker Belhaven, North Carolina

Resolved: Split birthday cake terriable

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Food Lion - Split birthday cake terriable
Food Lion - Split birthday cake terriable - Image 2
Updated by user Apr 17, 2018

Never was

Original review Apr 17, 2018
Notified Foodloin many times. My moms birthday party. I was so embarrassed. It split twice. I had no time to go get another one. Happy Birthday sure but awfully embrassed. Belhaven deli would not make it good. No time to go pick up another one. I'm feel so bad and hope no one gets embarrassed by their cakes. Foodloin has not even apologized. This deli was located in Belhaven, NC. 252-943_**** . Thank you and please share this so others can be careful. I've seen others taking their cakes back.
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Reason of review:
Bad quality
Traci S Upj
map-marker Avon, North Carolina

Lack of Concern

I am Traci Scott, a local resident of Hatteras Island. Your concern to get the foreign students out in plenty of time is commendable.

However, your lack of concern for the residents that live here all year is appalling. If you could have stayed opened on Wednesday and closed on Thursday at noon so we could get the supplies we needed, it would have shown SINCERE concern for the people that really support you. As you know there are very limited options for food and supplies down here. The locals that work there could have operated the store the same as they do in the dead of winter and closed it down Thursday at noon, and still had time to leave, if they so chose too.

I know many of them personally and most of them stayed and are still here today. At this point, I hope you leave the island and allow another grocery chain to come in that will take better care of the residents of this island. Don't forget we support your vacations when you choose to come here. WE have no other choices, as you are the biggest grocer down here, with plenty of square footage to bring in supplies ahead of time.

You chose not to do that, you chose to abandon us in our time of need. Not to mention, the locals you do employ would have been grateful for the last few hours of income before closing for an uncertain amount of time after the storm.

Thank you for your attention and time with this matter.

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Reason of review:
Closing the store too early

Preferred solution: Let the company propose a solution

Anonymous
map-marker Fleming Island, Florida

Kumbucha

Would not accept my food card for Kumbucha. Other stores does.
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Anonymous

Food Lion Faith Road Salisbury NC

Today is the last day I will shop in this store. We spend between 750.00 and 800.00 monthly in this store.

It is not my habit to post reviews but I am pissed off. Friday and Saturday of this week I spent a total of 263.18 in this store. I forgot a few items and had to back today (Sunday 7/1/18). The assistant store manager stood at the end of an isle thinking he was hidden from my view.

Ever get the feeling someone is watching you? Well sure enough he was watching me. I have not given him nor anyone else reason to do so. When I made eye contact with him he stepped back but it was too late.

He knew that I saw him. I shut the door to the cooler and walked right up to him and asked him how he was; glaring at him as I did so. I will not support this store with my hard earned money and I am going to contact the company and give them his name. His actions were uncalled for period.

I doubt he will see this post but I had to get this off my mind. I have no idea what he thinks but take a tip sir. Your store is being robbed blind. I see shoplifting taking place a lot and right under your nose.

I saw two men with full buggies walk right out the door, pile the groceries in two vehicle and leave and you were no more than ten feet from them. I could give you countless more examples but wont bother. I have been trained in loss prevention. Obviously you have not had training or you were not paying attention is class.

Some of the employees are good at their job but most are not; nor do they care to be. Customers should not have to shop here (Faith Road Salisbury NC) and hear employees vent their frustrations. I hear this EVERYTIME I shop here. Front end employees are talking among themselves about unfair treatment, reduction in hours worked so the managers favorites and those that belong to good ol boys club get more hours.

I have had employees tell me directly at the checkout how miserable they are working there. Guys in the meat department, those stocking the shelves, and even supervisors can be heard griping about their hours being cut and being expected to do the same amount of work that had been done in 8 hours to be done in 6 hours. Sure, the supervisors and managers are going to want the most productive employees to work most often, but I worked for Food Lion and I know firsthand that this type of thing is rampant. Has been for decades; not months or years.

With all this stated nothing will change for the better at Food Lion. And btw Food Lion is not the low price leader; not even close. Again, I spend a great deal of my income here and the thanks I get is to be spied on while shopping. One last thing.

You didn't "catch" me doing anything sir, but I caught you half *** doing your job and *** off a good customer. Good day

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1 comment
Guest

I experienced what you are talking about was racially profiled by a female customer service manger and a male manger on duty. They tried to discreetly block of both enterances to act like they were greeting customers but followed my family outside like we had stole something.

When I confronted them they acted like the had no clue what I was talking about.

I made a Facebook status about my experience and many have came forward stating that they have experienced this type of heressment as well. Something needs to be done about this store and their horrible customer service.

Anonymous

While walking by the deli counter, a elderly woman, wanted to get a pound of P+P loaf. A woman, behind the deli counter, with a smirk on her face , said "What's that" ? This elderly woman, very quiet

and shy, so I stepped up to the deli counter, and said, "It's pickel Pamento loaf, like a boloney, but you can see the red specs in it, very tasty". So this total *** walks back a few steps, to ask her boss.

She then comes back and says "My boss said, did you check over by the baloney section. I said "Yes, if I didn't, would we be having this conversation" ? Then this female said, "Check Walmart, or some place else" , Really ? This deli section has a horrible, limited selection , no chicken roll, some brand of Liverwust than I love, and P+P loaf, and when asked why, because it doesn't sell.

So you just turned away, 2 customers, looking for something, and it's not there, because it doesn't sell. Really ?

It would sell if it was there, but it's not there, so how can it sell ? This smirky girl and the deli manager need to be fired, with this kind of logic.

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1 comment
Guest

The deli workers in our store don't want to wait on us. We will stand there and they will look up and go back to what they were doing.

My husband usually will say "excuse, me I need help." Then they will say "just a minute" and finally come to the counter.

Their produce is awful, today I was looking for strawberries and every one I picked up had mold on them. Someone should be checking that.

Dc c Elb

Lack of product

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I go to 2 different food lion stores in monroe weekly looking for sara lee hawiian bread, and utz hards prezels, franklin and sunset, now im being told that due to low sales these items wont be carried, *** you have to have it available in the store to sale it. What BS
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Misty L Hrl
map-marker Windsor, North Carolina

Foodlion does not care about their customers

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I had to start a new mvp account after moving back to nc after 5 yrs. Foodlion issued me a new card and it worked for 1 week.

After several,calls from may 16, 2018 until todays date 6/28/2018 still does not work, therefore making me lose my sgop and earn rewards, discounts at register and mainly my marbles from all the calls which equal to about 100 since may. They claim oh its fixed your good to go after sending to several departments and days later, go ro store i dont exist. Even get emails confirming action taken. I dont understand what the *** is going on and why they are so ignorant.

Thwir own managers have called from my local store 9 times and no results.

Recently had a family member open a mvp to use for our home and asked all my earnings be transferred to new acct and have not heard a word imagine that..., so 44.00 on card for may untouchable, no earnibgs for june cause xould not use card and am in store daily... Im beyond pissed

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Todd S Xpn

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Verified Reviewer

Not open on time

Sitting on a Saturday morning at 7: 15 waiting for somebody to open the doors employees standing out front the person with the key never showed up absolutely ridiculous
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Anonymous

Higher up negligence

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No communication on behalf of corporate my spouse works for this company and they don't give a crap about the employee on the lower end of the company. Poor communication on events that have to take place with computers.Sad
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Anonymous
map-marker Durham, North Carolina

Bad customer service

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The front end manager Charles has some of the worst customer service I have ever experienced in this store. I live close by so this store is the most convenient but I would rather drive further away to another store than come in and deal with customer service that leaves a bad taste in my mouth. The cashiers were much nicer and more helpful than he which isn't a very good look.
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Reason of review:
Poor customer service
Anonymous

Managers

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Why are managers so hateful to their employees? I was shopping in a foodlion and i was shocked how hateful she is.
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