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Food Lion - Overcharged; Refused to refund; Poor treatment.
Monday, 09Aug21 at FoodLion#0030 833 Hwy 24-27 Bypass E Albemarle NC 28001, Register#007, Cashier#0151, Ticket#0049, 9Aug2021, 17:40:55 5:40pm, I purchased five Dubliner Wedge Cheese labeled Managers Special $3.89 At home, I discovered on the receipt the overcharges,...
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ID
#2828127 Review #2828127 is a subjective opinion of poster.
Cons
  • Overcharged refused to refund poor treatment
Loss
$8
Preferred solution
Full refund

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Complaint

Food Lion - Complaint
Food Lion - Complaint
Food Lion - Complaint
Food Lion - Complaint
Cheated out of wings and soaked paper was a lot of the weight. Not as many wings as usual and thing underneath wings was soaked and weighed them down more so the price would be higher.

User's recommendation: Don’t buy wings at Food Lion.

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ID
#3576251 Review #3576251 is a subjective opinion of poster.
Location
Matthews, North Carolina

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Out of ad items

Not having as items in stock and then day after plenty of product no rain checks offed because if COVID really
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ID
#3542277 Review #3542277 is a subjective opinion of poster.
Location
Newport, North Carolina
Cons
  • Unprofessional check out clerks are horrible
Preferred solution
Let the company propose a solution

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Fried Chicken excessively hard in deli

I cannot understand why the deli's fried chicken at both locations in South Hill,Va is so hard it breaks your teeth to eat it. Seems to me they need to rethink their process. The rotissure chickens are great.

User's recommendation: Beware of the fried chicken it can cause broken teeth from excessive hard coating used.

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ID
#3473854 Review #3473854 is a subjective opinion of poster.
Location
Brooklyn, New York

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Their Customer Service Center Sucks!

I've had quite a few issues with my local Food Lion here in Kernersville, NC. I lost my MVP card and emailed Customer Service DAYS ago but nothing in my mail. I tried again today but no reply. Typical. "Why don't I just change stores?" I'm disabled and this Food Lion is mere blocks away. Please don't shop at Food Lion or better yet, never complain.

User's recommendation: Don't file a complaint. You'll never get an answer.

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ID
#3461184 Review #3461184 is a subjective opinion of poster.
Location
Kernersville, North Carolina
Preferred solution
Send me an apology and a Food Lion gift card.

Prices are through the roof

Spent $68 just to buy ingredients for hoppin johns and bread and lunch meat for lunch the next day. REALLY???? Since the 1st of the year their prices have quadrupled. Hey food lion you are too f___kin greedy

User's recommendation: Go somewhere else.

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ID
#3439826 Review #3439826 is a subjective opinion of poster.
Location
Rocky Face, Georgia
Cons
  • Prices too high
Preferred solution
A different grocery store. Food lion sucks

Replacement mvp card

The call to replace my mvp card was handled professionally. They assured me a new one would be dropped in the mail
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ID
#3411646 Review #3411646 is a subjective opinion of poster.
Location
Sykesville, Maryland

Bad customer services

My wallet dropped in the Food Lion parking in Lorton, VA . It was returned into the customer service desk by another customer that found it. We called the store once I realized the wallet was missing. I was getting the running around about the wallet. Couple of their employees was very rude and didn't wanted to help me. The store manager didn't want to view the security cameras. After a police report was filed. The police found that the employee took the wallet after it was turn in. I am very disappointed in a family friendly grocery store that I go to get my weekly groceries from.
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ID
#3359140 Review #3359140 is a subjective opinion of poster.
Location
Mount Vernon, Virginia
Cons
  • Customer srvice
  • Rude employees

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New Reviewer
I contacted Food Lion on January 3rd about my first and last check and I never picked up when I left Ashland to DC in 2019 and now its 2022 I called and it took you back to me about my check emailed me saying that they had already recently called unclaimed properties...
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ID
#3355595 Review #3355595 is a subjective opinion of poster.
Location
Stockton, California
Loss
$386
Preferred solution
I want my first and only check that I got from there at the $386
New Reviewer

Decrimation

Cashier's at food lion in my airy nc27030 on andy griffith pkwy how they act towards me because I ain't rich or flashey one has denied waiting on me and others are so hateful and rude to you but management don't care I have complained everal times and talked to store manager on the 12th he was full of crap taking up for them ask me did I just shop at night time I guess not to come in when the younger cashier's working the manager name is Jerry shumate my name is Dean danley my # is 336444**** .

User's recommendation: You must be rich to get respect.

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ID
#3339090 Review #3339090 is a subjective opinion of poster.
Location
Arlington, Texas
Preferred solution
Respect

Expired Deli meat

Food Lion - Expired Deli meat
Hello, I am reaching out to Food Lion because I have been a loyal customer of you all for years. But this matter is very unacceptable. I placed an order on instacart on 2/2/2022 for Food Lion in Charlotte, NC. Today I wanted to eat a sandwich that I was craving being that I am 9 months pregnant and pulled out the Ham deli meat that was purchased. Luckily before consuming the meat I have very good smell and could smell that it was bad meat when I opened it. I then checked the date and it stated November 19th 2021. I am very upset and this is extremely not okay because what If I ate bad meat being pregnant, a number of things could have happened. So someone needs to contact me immediately and I will be contact corporate in the morning.
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1 comment
#2147108

Yeah, I know what you mean about expired rotten food! Have you tried any of the fresh fruits and vegetables!?

They start browning the minute you peel or cut them. It's an embarrassment when serving company. But remember, affordable, fresh is part of the name.

I refuse to shop at one any more. No way!

ID
#3315942 Review #3315942 is a subjective opinion of poster.
Location
Charlotte, North Carolina

I was.over charged for my order.

I purchased a twelve pack of beer and was charged more for that item. My total was $27.04, but they charged me $35.07. I'm confused.

User's recommendation: Keep a check on your balances and, how much you are bring charged for.

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ID
#3312809 Review #3312809 is a subjective opinion of poster.
Location
Charlotte, North Carolina

I was.over charged for my order.

I don't know how they determine your total but, it tells you how much your total is after you finish ordering, and to be charged and that's not what your total was it not good.

User's recommendation: Keep a check on how much you are being charged for.

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ID
#3312790 Review #3312790 is a subjective opinion of poster.
Location
Charlotte, North Carolina

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Update by user Feb 01, 2022

This was in ashland city tenesee on Frey Street

Original review posted by user Feb 01, 2022
I worked at Food Lion in Ashland City Tennessee on Frey Street I had an unfortunate problem at home and I have to move back to California at a moment's notice before my boyfriend got home so I flew down around June 17th...
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ID
#3307076 Review #3307076 is a subjective opinion of poster.
Loss
$480
Preferred solution
I want my paycheck

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New Reviewer

Lack of good service

Every time this one manager works , the lottery machine are never working. This is at the Seven Lakes location and the time is 7:18 pm 01/28 she never wants to run the lottery. I will notify the North Carolina Lottery . She is very lazy. It is always out of service. There are no issues with the machine according to North Carolina Lottery.

User's recommendation: Find someone to do the job.

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ID
#3298114 Review #3298114 is a subjective opinion of poster.
Location
West End, North Carolina
Pros
  • Convenient location
  • Good prices
Cons
  • Only this one manager
Preferred solution
Let the company propose a solution
I am a regular at the Food Lion in Columbia, TN. Ive shopped at that store for 20+ years! Not Anymore! I cant go back in there!! Yesterday, I ran in to get a couple of things. While I was in the produce section looking for grapes, one of the managers ( who has been...
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ID
#3274530 Review #3274530 is a subjective opinion of poster.
Location
Columbia, Tennessee

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