Food Lion Reviews and Complaints | foodlion.com @ Pissed Consumer

Most helpful review

New Reviewer

Aug 31, 2021 Paul M Iqa

Overcharged; Refused to refund; Poor treatment.

1.0

Monday, 09Aug21 at FoodLion#0030 833 Hwy 24-27 Bypass E Albemarle NC 28001, Register#007, Cashier#0151, Ticket#0049, 9Aug2021, 17:40:55 5:40pm, I purchased five Dubliner Wedge Cheese labeled Managers Special $3.89 At home, I discovered on the receipt the overcharges,...

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#2828127

Cons

Overcharged refused to refund poor treatment

Loss

Preferred solution

Full refund

New Reviewer

May 14, 2022 Inari Mdf

Complaint

1.0

Cheated out of wings and soaked paper was a lot of the weight. Not as many wings as usual and thing underneath wings was soaked and weighed them down more so the price would be higher.

User's recommendation: Don’t buy wings at Food Lion.

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#3576251

Location

Matthews, North Carolina

New Reviewer

May 04, 2022 Jimmy S Tkp

Out of ad items

Not having as items in stock and then day after plenty of product no rain checks offed because if COVID really

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#3542277

Location

Newport, North Carolina

Cons

Unprofessional check out clerks are horrible

Preferred solution

Let the company propose a solution

New Reviewer

Apr 09, 2022 Clara G Mto

Fried Chicken excessively hard in deli

I cannot understand why the deli's fried chicken at both locations in South Hill,Va is so hard it breaks your teeth to eat it. Seems to me they need to rethink their process. The rotissure chickens are great.

User's recommendation: Beware of the fried chicken it can cause broken teeth from excessive hard coating used.

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#3473854

Location

Brooklyn, New York

New Reviewer

Apr 04, 2022 Todd C Uya

Their Customer Service Center Sucks!

2.2

I've had quite a few issues with my local Food Lion here in Kernersville, NC. I lost my MVP card and emailed Customer Service DAYS ago but nothing in my mail. I tried again today but no reply. Typical. "Why don't I just change stores?" I'm disabled and this Food Lion is mere blocks away. Please don't shop at Food Lion or better yet, never complain.

User's recommendation: Don't file a complaint. You'll never get an answer.

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#3461184

Location

Kernersville, North Carolina

Preferred solution

Send me an apology and a Food Lion gift card.

Mar 27, 2022 PissedConsumer3439826 of Dalton, GA

Prices are through the roof

2.0

Spent $68 just to buy ingredients for hoppin johns and bread and lunch meat for lunch the next day. REALLY???? Since the 1st of the year their prices have quadrupled. Hey food lion you are too f___kin greedy

User's recommendation: Go somewhere else.

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#3439826

Location

Rocky Face, Georgia

Cons

Prices too high

Preferred solution

A different grocery store. Food lion sucks

Mar 16, 2022 PissedConsumer3411646 of Sykesville, MD

Replacement mvp card

The call to replace my mvp card was handled professionally. They assured me a new one would be dropped in the mail

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#3411646

Location

Sykesville, Maryland

Feb 22, 2022 PissedConsumer3359140 of Lorton, VA

Bad customer services

1.0

My wallet dropped in the Food Lion parking in Lorton, VA . It was returned into the customer service desk by another customer that found it. We called the store once I realized the wallet was missing. I was getting the running around about the wallet. Couple of their employees was very rude and didn't wanted to help me. The store manager didn't want to view the security cameras. After a police report was filed. The police found that the employee took the wallet after it was turn in. I am very disappointed in a family friendly grocery store that I go to get my weekly groceries from.

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#3359140

Location

Mount Vernon, Virginia

Cons

Customer srvice
Rude employees

New Reviewer

Feb 21, 2022 Ebony W Uzq

I'm complaining because I can't seem to get my first and last pregnancy lion and they can't tell me where it is and why there's no record of it being sent to unclaimed

1.0

I contacted Food Lion on January 3rd about my first and last check and I never picked up when I left Ashland to DC in 2019 and now its 2022 I called and it took you back to me about my check emailed me saying that they had already recently called unclaimed properties...

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#3355595

Location

Stockton, California

Loss

$386

Preferred solution

I want my first and only check that I got from there at the $386

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New Reviewer

Feb 14, 2022 Dean D Piw

Decrimation

Cashier's at food lion in my airy nc27030 on andy griffith pkwy how they act towards me because I ain't rich or flashey one has denied waiting on me and others are so hateful and rude to you but management don't care I have complained everal times and talked to store manager on the 12th he was full of crap taking up for them ask me did I just shop at night time I guess not to come in when the younger cashier's working the manager name is Jerry shumate my name is Dean danley my # is 336444**** .

User's recommendation: You must be rich to get respect.

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#3339090

Location

Arlington, Texas

Preferred solution

Respect

Feb 04, 2022 PissedConsumer3315942 of Charlotte, NC

Expired Deli meat

Hello, I am reaching out to Food Lion because I have been a loyal customer of you all for years. But this matter is very unacceptable. I placed an order on instacart on 2/2/2022 for Food Lion in Charlotte, NC. Today I wanted to eat a sandwich that I was craving being that I am 9 months pregnant and pulled out the Ham deli meat that was purchased. Luckily before consuming the meat I have very good smell and could smell that it was bad meat when I opened it. I then checked the date and it stated November 19th 2021. I am very upset and this is extremely not okay because what If I ate bad meat being pregnant, a number of things could have happened. So someone needs to contact me immediately and I will be contact corporate in the morning.

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1 comment

Mar 14, 2022 PissedConsumer2147108 #2147108

Yeah, I know what you mean about expired rotten food! Have you tried any of the fresh fruits and vegetables!?

They start browning the minute you peel or cut them. It's an embarrassment when serving company. But remember, affordable, fresh is part of the name.

I refuse to shop at one any more. No way!

0 1

#3315942

Location

Charlotte, North Carolina

Feb 03, 2022 PissedConsumer3312809 of Charlotte, NC

I was.over charged for my order.

I purchased a twelve pack of beer and was charged more for that item. My total was $27.04, but they charged me $35.07. I'm confused.

User's recommendation: Keep a check on your balances and, how much you are bring charged for.

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#3312809

Location

Charlotte, North Carolina

Feb 03, 2022 PissedConsumer3312790 of Charlotte, NC

I was.over charged for my order.

4.0

I don't know how they determine your total but, it tells you how much your total is after you finish ordering, and to be charged and that's not what your total was it not good.

User's recommendation: Keep a check on how much you are being charged for.

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#3312790

Location

Charlotte, North Carolina

New Reviewer

Feb 01, 2022 Ebony W Uzq

Never picked up last check cant get an answer

1.0

Update by user Feb 01, 2022

This was in ashland city tenesee on Frey Street

Original review posted by user Feb 01, 2022

I worked at Food Lion in Ashland City Tennessee on Frey Street I had an unfortunate problem at home and I have to move back to California at a moment's notice before my boyfriend got home so I flew down around June 17th...

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#3307076

Loss

$480

Preferred solution

I want my paycheck

New Reviewer

Jan 28, 2022 Mae H Ujh

Lack of good service

1.0

Every time this one manager works , the lottery machine are never working. This is at the Seven Lakes location and the time is 7:18 pm 01/28 she never wants to run the lottery. I will notify the North Carolina Lottery . She is very lazy. It is always out of service. There are no issues with the machine according to North Carolina Lottery.

User's recommendation: Find someone to do the job.

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#3298114

Location

West End, North Carolina

Pros

Convenient location
Good prices

Cons

Only this one manager

Preferred solution

Let the company propose a solution

Jan 20, 2022 PissedConsumer3274530 of Columbia, TN

Humiliated by an employee

I am a regular at the Food Lion in Columbia, TN. Ive shopped at that store for 20+ years! Not Anymore! I cant go back in there!! Yesterday, I ran in to get a couple of things. While I was in the produce section looking for grapes, one of the managers ( who has been...

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#3274530

Location

Columbia, Tennessee

It's inappropriate or not family friendly

It's a duplicate by the same member or copied text

It contains commercial or promotional content

It includes private information

Sexual exploitation of children

Sex trafficking / prostitution or advertising of the above

I am affiliated with this business and need to report something about this review or business

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Layout of Store	4/5
Location	3/5
Discounts and Special Offers	3/5
Price Affordability	3/5
Website	3/5

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